30-Day Break It, We'll Replace It Guarantee
Every Tool & Trade jig is built for the jobsite. They're tested on real deck jobs by working contractors before they're released, and they're made from tough ASA plastic. If one of our tools breaks during normal use within 30 days of delivery, we'll replace it for free.
What's Covered
All Tool & Trade installation tools and jigs.
Breaks from normal jobsite use, like being dropped, stepped on, or breaking while you use it.
Claims made within 30 days of the delivery date.
What's Not Covered
Damage from misuse or abuse, like running it over or using it as a hammer or pry bar.
Tools that have been cut, drilled or otherwise modified.
Lost or stolen tools.
How to Get a Replacement
Fill out the form below within 30 days of delivery.
Include your Amazon order number and a photo that shows the break.
We'll review your claim and send you a replacement. You don't need to send the broken tool back.
Why We Ask for a Photo
Every photo tells us something about how the tool held up on a real job. We use that feedback to make the next version stronger. If it's worth doing, it's worth doing right.